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"Momento Is From an Unidentified Developer" Error Message

Aside from viewing your Momento footage on your smartphone, you can also download the Momento Viewing software (available here) and view the front/rear footage simultaneously. When downloading the viewing software for Mac computers, you may come across an error that reads: "Momento is From an Unidentified Developer". If this does occur, please follow the steps below:

 

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  • Find the apple icon in the top right hand corner of your desktop. Then select "System Preferences"  

 

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  • Then select "Security & Privacy"     

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  • Select the "General" tab and select the lock in the lower left corner to allow changes.

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  • Enter your computer username and password, then select "Unlock." 

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  • In the "Allow apps downloaded from:" section, select "Anywhere."
  • Close the window. You can now install unsigned applications that you trust. 

 

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